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Digital Remote Pest Control: Colin Harrison’s Vision for the Future

Table of Contents

Introduction

Colin Harrison is a seasoned professional with over 35 years of industry experience in pest control. With a deep passion for his work and a relentless dedication to preventing and managing pest issues, Colin has made significant contributions to the commercial pest control market. He firmly believes that prevention is better than cure and specializes in digital remote pest control solutions that detect potential problems before they cause damage. Colin is also a Director of the National Pest Technicians Association (NPTA) in the UK.

Throughout his career, Colin has worked with leading companies in the industry, including:

  • 21 years at Rentokil
  • Over 3 years at Eagle FM
  • Nearly 2 years at Lanes Group
  • Over 4 years at Mitie
  • Approximately 7 years at Edialux Professional UK

Currently, he is actively contributing his knowledge and skills to Pestokill Pest Control, part of Anticimex. His impressive academic background and extensive hands-on experience make him a valuable source of insights into the world of pest control. In this interview, we explore key industry trends, innovative technologies, sustainable practices, and more.

Interview with Colin Harrison

What academic qualifications have contributed to your success in the pest control industry?

I hold a degree in analytical chemistry and applied biology, which sparked my interest in pest control and control methods in the late 1970s. Additionally, my Postgraduate Certificate in Education has enabled me to effectively present to peer groups on various pest control topics over the years.

What is digital remote pest control, and how does it compare to traditional methods?

Digital pest control is a modern approach that uses sensors linked to IoT technology, providing 24/7 monitoring. It actively sends information on rodent activity, including date and time, predicts infestation tendencies, and has unique sewer applications with a non-toxic approach, reducing the risk of contamination for other animals.

Why do you focus on prevention rather than reactive pest control?

The financial and reputational damage caused by rodents is well documented. The phrase “prevention is better than cure” is especially true with SMART technology from Pestokill, which allows early detection and intervention.

What are some common misconceptions about pest control?

Many people believe that pest control technicians have a “magic wand” or a “silver bullet” to instantly remove pests. In reality, an integrated pest management approach is essential, combining proofing entry points, maintaining excellent hygiene practices, and applying technical expertise.

How has technology transformed the pest control industry over your career?

In the 1980s, pest control heavily relied on using the strongest and most toxic chemicals. Today, with greater environmental awareness and campaigns like Responsible Rodenticide Use (CRRU), we have developed advanced traps and monitoring technology over the last 10-15 years.

Can you share a challenging pest control case and how you solved it?

Pests constantly evolve, challenging us every day. A systematic approach is essential. The larger the infestation, the longer it takes to eradicate. The key is to think like the pest and always ask, “Where are they now?” The golden rule: never underestimate the pest.

What are the key principles of toxic-free pest control?

Recent studies have shown toxic rodenticide residues in birds of prey that have consumed poisoned rodents. As a responsible business, we aim to minimize chemical use to protect the environment.

How does 24/7 monitoring improve pest control effectiveness?

A technician typically visits a site for 24 hours per year. In contrast, just six monitors detecting activity 24/7 provide over 52,000 hours of observation—2,000 times more chances to detect rodent activity.

What does “spotting burglars” mean in pest control?

Pests break into properties like burglars, causing damage by chewing through wiring and spoiling food. SMART technology acts as a burglar alarm for businesses, alerting them to pest activity before serious harm occurs.

How do you stay updated on pest control trends?

Anticimex, our parent company, is at the forefront of innovation with a research center in Scandinavia. I also attend major exhibitions like Pest World in Hawaii and Pest Tech in Milton Keynes.

What are some sustainable pest control practices you recommend?

Reducing biocide use (aligned with SDGs 3, 9, and 15)

Lowering carbon dioxide emissions (aligned with SDG 13)

Promoting workplace safety (aligned with SDGs 3, 8, and 10)

How does data analysis optimize pest control strategies?

Data analysis highlights activity hotspots, allowing targeted treatments. It also identifies entry points for proofing, making buildings more secure.

What regulatory challenges have you encountered?

The shift away from toxic chemicals was challenging until alternative solutions were developed. Many active ingredients have been banned, which has also contributed to resistance issues, similar to antibiotic resistance.

How do you manage pest control in food production facilities?

Collaboration with technical and hygiene teams is key. These facilities require zero tolerance for pests, making 24/7 monitoring an ideal solution for audit support.

Why is Integrated Pest Management (IPM) important?

IPM is an effective, environmentally sensitive approach that combines knowledge of pest life cycles, control methods, and environmental interactions to minimize harm.

What advice do you have for preventing pest infestations?

Remove unnecessary foliage near buildings

Keep bin areas tidy

Seal gaps in walls, doors, and around pipes (if a pencil fits, so can a mouse!)

Use fly screens for open doors and windows

What are the most innovative pest control technologies on the horizon?

Exciting developments in pest contraceptives are underway—though I can’t share more details just yet!

How do you address ethical concerns in pest control?

We use cameras to ensure non-target species aren’t affected, and our shift away from toxic chemicals helps protect wildlife.

What qualities do you look for in pest control professionals?

Enthusiasm and interpersonal skills are crucial. Technicians often work with clients in stressful situations, so being a consultant and problem-solver is key.

How do you communicate effectively with clients?

We conduct inspections with clients where possible. If not, we provide detailed reports with pictures and recommendations, using a traffic light system to highlight risks.

How do you handle emergency pest situations?

With a dense workforce and mobile tracking, we ensure rapid response times. Fortunately, strong preventative measures mean true emergencies are rare.

How important is education and training in pest control?

All food site technicians hold an RSPH Level 2 qualification. We also engage in continuous professional development (CPD) with at least 20 training hours per year.

Have any recent research findings caught your attention?

There are fascinating developments in bed bug control—though I can’t share details just yet!

How do you balance economic considerations with environmental responsibility?

Environmental protection comes first, which is why we prioritize non-toxic pest control solutions.

What are the global pest control market trends?

Pests will always be present. The market is growing, with global pest control projected to reach $31.94 billion by 2027.

What advice do you have for aspiring pest control professionals?

Pest control is a constantly evolving field with new challenges every day. Academic background is less important than having a hands-on approach and a passion for problem-solving.

Conclusion

Colin Harrison’s expertise and forward-thinking approach showcase how pest control has evolved into a smarter and more sustainable industry. By focusing on prevention, digital monitoring, and eco-friendly solutions, he highlights the importance of staying ahead of pest issues rather than reacting to them. As technology advances, pest management is becoming more efficient, safe, and environmentally responsible. With innovations like 24/7 monitoring and toxic-free solutions, businesses can protect their properties with minimal impact on the environment.

Colin Harrison's

Colin Harrison's

Colin Harrison has over 35 years of experience in pest control, focusing on prevention through digital remote solutions. He has worked with top companies like Rentokil (21 years), Eagle FM, Lanes Group, Mitie, and Edialux Professional UK. Now at Pestokill Pest Control (part of Anticimex), he continues to share his expertise. As a Director of the UK’s National Pest Technicians Association (NPTA), Colin is a key voice in the industry. In this interview, he discusses trends, technology, and sustainability in pest control.

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