Interview with Colin Harrison (Pest Control Expert in UK)

What academic qualifications have contributed to your success in the pest control industry?

A degree in analytical chemistry and applied biology gave an interest in pest control and control methods from the late 1970’s. A Post Graduate Certificate in Education has allowed presentation to peers groups on a variety of topics over the years be well received as knowledgeable in the field of pest control.

Can you explain the concept of digital remote pest control and its advantages over traditional methods?

Digital Pest Control is a modern approach using sensors linked to IOT technology providing 24/7 monitoring -Actively sends information of rodent activity including date & time, Predicts infestation tendencies Has unique sewer applications with a Non-toxic approach , limits potential contamination of other animals

What inspired you to focus on prevention rather than just addressing pest problems as they arise?

The damage caused by rodent in both financial and reputation are well documented. The well used phrase ‘prevention is better than cure ‘ was never more apt than with SMART technology from Pestokill.

In your experience, what are some of the most common misconceptions people have about pest control?

The general public and commercial world believe a pest control technician has a magic wand or a ‘silver bullet’ with the ability to catch a pest immediately. The need for an integrated pest management approach has always been vital-proofing entry points and keeping excellent hygiene procedures works in tandem with any skills from the pest control technician.

How has technology transformed the pest control industry during your career?

Certainly in the 1980’s the approach too often was about using the most of the ‘strongest/most toxic’ chemicals. Now with awareness of our environment and working with the campaign for Responsible Rodenticide Use CRRU traps and technology have been developed over the last 10-15 years.

Could you share an example of a particularly challenging pest control problem you’ve encountered and how you solved it?

Pests evolve to challenge us every day. A systematic approach over time helps you win the battle. With pests there is a need to think like the pest and always be asking ‘where are they now?’ The larger the infestation in number then the longer the time generally takes to eradicate the issue. The overall rule is do not underestimate the pest….

What are the key principles of toxic-free pest control, and why is it important?

Recent studies have shown levels of toxic rodenticide in birds of prey-where they have taken rodents as a food source . As a responsible business we look to minimise the use of these chemicals to take care of our environment.

How does 24/7 monitoring enhance the effectiveness of pest control measures?

It is standard for a technician to visit a site for a couple of hours every month-So around 24 hours per year of inspection. With just 6 monitors working to detect activity 24 hours a day for 365 days of the year we have over 52,000 hours of observation or 2000 times more opportunities to detect rodent activity.

Can you elaborate on the concept of spotting “burglars” in the context of pest control?

A burglar breaks in and steals things-costing you money-That’s why we have alarms. A pest can gain entry with a delivery or through a gap in the building ( A mouse needs only the size of a pencil under a door to gain entry) Once inside pests constantly chew and can cause damage to electrics and wiring-with many cases of fire being down to this. In addition with incontinence the opportunity to spoil foods and goods is high. SMART is a burglar alarm for business. Also staff or the public are often upset with the presence of pests

How do you stay updated with the latest developments and trends in the pest control industry?

Anticimex our owners are at the cutting edge of development with an innovation centre in Scandinavia employing a team of 46. I am fortunate to be involved in a variety of exhibitions with Pest World in Hawaii and Pest Tech in Milton Keynes both happening before the end of 2023.

What are some sustainable and eco-friendly practices in pest control that you recommend?

Reducing the use of biocides – based on SDG 3 (good health and well-being), SDG 9 (industry, innovation and infrastructure) and SDG 15 (life on land) Reducing carbon dioxide emissions – based on SDG 13 (climate action). Being the preferred employer – based on SDG 8 (decent work and economic growth) and SDG 10 (reduced inequalities).Promoting health and safety in the workplace – based on SDG 3 (good health and well-being).

Could you discuss the role of data and analytics in optimizing pest control strategies? 

The data analysis team monitor movement and patterns. This highlights hot spots of activity allowing a focus in a very specific are for treatments. Also this shows entry points that can be proofed to make a building secure-Some images attached

SMART Part 1 
SMART Part 2
SMART part 3

What regulatory challenges or changes have you witnessed in the pest control industry over the years?

The changes to the use of toxic chemicals was a challenge until the development of alternatives. Several active ingredients have been removed (Often for all the correct reasons -such as DDT) which does not help with resistance when there may now only be two or three alternatives-Rather like antibiotic resistance.

How do you manage pest control in sensitive environments like food production facilities?

These are often the environments we enjoy working in with a collaborative approach. The technical and hygiene teams at many food production facilities embrace our advice and recommendations while aiming for zero tolerance for pests. These are ideal for 24/7 pet monitoring supporting the regular audits.

Can you highlight the importance of integrated pest management (IPM) and its benefits?

Integrated Pest Management (IPM) is an effective and environmentally sensitive approach to pest management that relies on a combination of common-sense practices. IPM programs use current, comprehensive information on the life cycles of pests and their interaction with the environment. This information, in combination with available pest control methods, is used to manage pest damage by the most economical means, and with the least possible hazard to people, property, and the environment.

What advice do you have for homeowners or businesses looking to prevent pest infestations proactively?

Firstly make sure the environment is not too contusive to pests-So cut down any un-necessary foliage especially if directly against the building as this will give harbourage to pests. Also ensure all bin areas are kept tidy-Why would you want to make things more attractive? Then look all around the property for holes-Especially and air bricks or under doors and around pipes-Remember if a pencil can fit through so can a mouse…. The largest issue with a business is keeping doors and windows closed which is not easy in Summer so think about fly screens as protection.

In your opinion, what are the most innovative pest control technologies on the horizon?

There are developments in contraceptives for pests-Sorry unable to tell you more as it is HUSH HUSH

How do you handle the ethical considerations of pest control, particularly in terms of wildlife preservation?

The methods to ensure non target species are not caught in traps is extensive. Using cameras as part of digital pest control is important to identify the species. Fortunately the use of toxic chemicals by Pestokill is diminishing every day and reducing risks with the help of remote monitoring.

What qualities do you look for when building a team of pest control professionals? 

Key is enthusiasm along with interpersonal skills. A pest control technician is often involved where customers are in a stressful situation. The ability to be a consultant and give good advice is also vital.

What qualities do you look for in pest control professionals?

During any inspection it is helpful to have the client with you to see any issues for them selves and talk through as to future prevention and current treatment plans. If this is not possible then a phone call with a full report with pictures and recommendations is always provided. Remembering a picture paints a thousand words. We also have traffic light system on the report with red being a high risk and green being the all clear.

How do you handle emergency pest control situations, and what measures are in place for rapid response?

With the density of staff Pestokill are never far away. The use of mobile phones has greatly increased response times and all the technicians are on a tracker system so the nearest skilled operative can be dispatched swiftly. Fortunately with good pest control measures in places these emergencies are few and far between.

What role does education and training play in maintaining a skilled workforce in the pest control industry?

Education and training is vital. If involved in a food site technicians have the RSPH Level 2 qualification. Also we all ,including myself, are part of a continuous development programme (CPD) with a minimum of 20 hours training per year.

Can you discuss any recent breakthroughs or research findings related to pest control that have caught your attention?

There is some really interesting work going on around bed bugs-But probably for another blog in a little while-HUSH HUSH

How do you balance the economic aspects of pest control with the need for environmentally responsible solutions? 

The environment always comes first. Hence the reason to develop non-toxic solutions for all pest not just rodents.

Could you provide insights into the global pest control market trends and future projections?

All the reports show pests will remain with us as they have for thousands of years around mankind. Technology comes at a price so the market will grow year on year globally. On the last published report the global pest control market size was $19.73 bn in 2019 and is projected to reach $31.94 Bn by 2027.

What advice would you give to individuals aspiring to pursue a career in pest control, and what academic background is advantageous in this field?

Pest control allows you to learn something new every day. Also every day is different. If you like working with people and solving problems there is nothing to compare. Academic background is irrelevant but a desire to have a hands on approach is essential.